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POLICIES & COMPLIANCE

Privacy Policy

Scotts Electrical Services Ltd respects your privacy and recognises the importance of protecting personal information.

This Privacy Policy explains how personal information provided through our website may be handled when you contact us, submit an enquiry or otherwise communicate with Scotts Electrical Services Ltd.

We are committed to handling personal information responsibly and taking appropriate measures to protect information held within our systems.

Our internal policies also establish requirements relating to the security and appropriate use of company computer systems, email, passwords, software and other technology resources.

Information We Collect

When you contact Scotts Electrical Services Ltd through our website or communicate with us directly, you may choose to provide personal information so that we can respond to your enquiry.

This may include information such as your name, contact details, company or organisation, and any information you choose to include within your enquiry or correspondence.

We ask that you do not provide personal information that is unnecessary for the purpose of your enquiry.

Information received electronically may be handled using Scotts Electrical Services Ltd computer and email systems. Our internal Computer & Telephone Use Policy establishes requirements for the appropriate and secure use of company systems, including controls relating to passwords, authorised software, email communications and system security.

How We Use Your Information

Personal information provided when you contact Scotts Electrical Services Ltd may be used to receive, review and respond to your enquiry or correspondence.

Where necessary, information contained within an enquiry may be shared internally with the appropriate member of the Scotts team so that your request can be handled effectively.

Our internal Computer & Telephone Use Policy requires employees to use company email responsibly and to take particular care when sending confidential documents or information electronically, especially when information is being sent outside the company.

Scotts also maintains controls relating to access to company computer systems, including password requirements and restrictions on unauthorised access and software.

Keeping Your Information Secure

Scotts Electrical Services Ltd recognises the importance of protecting information held within our computer and communications systems.

Our internal policies establish security requirements for employees using company technology. These include password controls, restrictions on sharing passwords or accessing another person’s account, and requirements for computer systems to be locked when not in use.

The installation of unauthorised software on company systems is prohibited, and anti-virus protection is used on company workstations. Employees are also required to take appropriate care when opening email attachments or handling electronic communications.

Employees are reminded to take particular care when sending confidential information or documents by email, particularly where information is being sent outside the company.

These measures form part of our approach to the responsible and secure use of company information systems.

Sharing Your Information

Information provided to Scotts Electrical Services Ltd may be shared internally with relevant members of our team where necessary to respond to your enquiry or provide the information or assistance you have requested.

Employees are expected to handle information responsibly and to take particular care when communicating confidential information electronically, especially where documents or information are being sent outside the company.

We recognise the importance of maintaining appropriate confidentiality when handling information received through our communications systems.

How Long We Keep Your Information

Scotts Electrical Services Ltd will retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to and managing enquiries, and where necessary to meet applicable legal, regulatory or business requirements.

The length of time information is retained may therefore vary depending on the nature of the information and the reason it was provided.

When personal information is no longer required, we will take appropriate steps to securely delete or dispose of it in accordance with our information management practices.

Your Data Protection Rights

Under applicable UK data protection legislation, you may have a number of rights in relation to the personal information we hold about you.

Depending on the circumstances, these may include the right to:

  • Request access to the personal information we hold about you;
  • Ask us to correct personal information that is inaccurate or incomplete;
  • Request the deletion of your personal information in certain circumstances;
  • Request that the processing of your personal information is restricted;
  • Object to certain uses of your personal information; and
  • Request the transfer of your personal information where applicable.

If you wish to exercise any of your data protection rights or have a question about the way Scotts Electrical Services Ltd handles your personal information, please contact us at info@scottses.com.

Recruitment & Job Applications

If you apply for a position with Scotts Electrical Services Ltd through our website, we may collect personal information that you provide as part of your application.

This may include your name, contact details, CV, employment history, qualifications, skills and any other information you choose to provide in connection with your application.

We will use this information for recruitment purposes, including assessing your suitability for the role, communicating with you about your application and managing the recruitment process.

Information provided as part of an application will only be made available to those who require access to it for legitimate recruitment purposes.

Personal information relating to recruitment will be retained only for as long as reasonably necessary for the recruitment process and any applicable legal or business requirements.

Contact Us & Changes to This Privacy Policy

We may review and update this Privacy Policy from time to time to reflect changes to our website, business practices or applicable data protection requirements. We encourage you to review this page periodically for the latest information about how we handle personal information.

If you have any questions about this Privacy Policy, the personal information we hold about you, or wish to exercise your data protection rights, please contact us using the details below.

Contact